Warranty and Product Use

Effective and last updated: September 19, 2026.

The store is currently a gated development preview: no real orders or payments are accepted.

This page explains our limited product warranty and the responsibilities that come with using electronic parts.

Limited warranty

We stand behind products against verified defects in materials or workmanship. Report a suspected defect within 30 days of delivery. If we verify it, we will repair, replace or refund the affected product, at our choice. A warranty period stated on a product page applies to that product.

What is not covered

Damage from misuse, reversed polarity, incorrect voltage or current, exceeding ratings, static discharge, soldering or modification, or normal wear.

Compatibility and integration

Check each product’s specifications and datasheet, and confirm compatibility with your equipment before use. You are responsible for your design, testing and integration, and for meeting safety requirements that apply to your application. Do not use these products in life-support or other safety-critical applications without your own qualification.

Batteries

Follow the handling notes on the product page and the instructions for your charger and equipment. Do not use or charge a battery that is swollen or damaged.

Your legal rights

This warranty gives you specific rights and does not limit rights you have under applicable law. See also Returns and Refunds.

Questions

Contact EmbeddedEra LLC, Raleigh, North Carolina, at [email protected]. Include your order number where you have one, and never send payment-card details.